Shanghai Wellzoom International Trade Co., Ltd. Is a professional
trade company established in 2003. We are specialized in the import
and export of mechanical and electric products. We have particular
strength in products such as general machinery (gasoline/diesel
engine, gasoline/diesel generator, electric motor, air compressor,
welding machine etc. ), agricultural machinery (oil and rice
processing machinery, water pumps and their accessories etc),
hardware (electric tools, hand tools etc.), auto and motorcycle
parts, bearing and transmission, etc.
We have a shareholding factory who is specialized in small power
generators, engines, power water pumps and some other small power
installations. We have our own brands, such as
"DOMIYA","KUNBAO","OHATSU" and we could also supply OEM services to
our clients. Our products have attained CE, EPA, SONCAP
certificates and have been exported to more than 20 countries and
areas in South Africa, Africa, Middle East, Europe and Latin
America.
Supply Sources and Management
During the years of export, we have maintained friendly and
long-term cooperation with a significant number of good
manufacturers in China and we have established an effective
suppliers' selection and assessment standard and procedure and
continuous improvement is made during the implement. Every year, we
will review all the suppliers and update the list of approved
suppliers according to this standard and procedure. With this
management, we could help our clients to find the most suitable
products with reasonable prices.
Quality Control System
Our company has obtained ISO9001:2008 quality management system.
Our company has Quality Control Department, who maintains a strict
standard in purchasing and product examination during the trading
procedure. For each order, our staff of Quality Control Department
would take one inspection at least to the products before they are
loaded and leave the factory. Once any inferior products or problem
were found, our inspection staff would inform the factory to
replace the inferior products and solve the problem at the first
time. This operation effectively controls the defective rate of
products received by our clients and it is widely commended by our
clients.
After-sales Services
We have procedures to trace the finished products we export. So
when there is one complaint to any products under certain order or
shipment, we could check the records and trace the condition, and
then deal with client's complaint timely and properly. And a
corrective and preventive action would be established accordingly
and implemented effectively to avoid the similar problem to produce
again. Besides, our company would ask for feedback for our products
and services from our old clients by emails aperiodically and make
Satisfaction Level Inventory when old clients visit us or in the
Canton Fair in every April and October.
Shanghai Wellzoom International Trade Co,. LTD