OUR HISTORY
Tena Hair Factory was founded in the Guangzhou of China in 2008.
Our company was formed due
to the ever growing demand in 100% Virgin Hair extensions. In its
initial stages Tena Hair
Factory focused solely on the OEM of some famous brands in USA,
Africa, Australia etc. In
2013 in the wake of the biggest storm of E commerce development our
company went through a
re-structure. We came to the realisation that the majority of our
customers were simply
transferred to more and more end customers and retailers instead of
just wholesaler and
famous brand company. With vigorous market research and networking
Tena Hair began to
distribute our products directly to the retail market. By sourcing
our products direct we
were able to set our prices much lower than other retailers. Tena
Hair`s economically
responsive approach of selling high end products at wholesale
prices resulted in the company
becoming amongst the countries leading Virgin Hair suppliers. Tena
Hair now supply virgin
hair within countries across USA, Europe, Africa and America
including Holland, Canada,
Nigeria, Ghana and South Africa. As of 2010 our company has
branched into the production of
various hair and beauty accessories with awaiting stock to be
delivered to worldwide only 2
to 5days only.
OUR VALUES
Tena Hair pride ourselves on quality, value for money and personal
service. We believe in
going the extra mile for all customers whether internally or
externally. We understand that
in order for you the customer to benefit from precise and friendly
customer service it is
important that our customer service begins at home. Therefore,
every member of the Tena Hair
group undergo fundamental and core customer service training to aid
us in providing customers
the highest level of customer service possible. Tena Hair quality
assures all products sold
to maximise the probability that the highest standards of quality
are being attained by our
selection and production process. Our value for money ethos means
we persistently strive to
offer all customers the best prices on the market whilst
maintaining the highest level of
quality. Customer loyalty never goes unnoticed as we award
customers with our "10% for life
" loyalty scheme. We value every single customer and treat every
customer with the highest
level of respect. We aim to understand all customers and exceed all
customer expectations.
OUR MISSION
"Tena Hair believes beauty should be accessible across the board,
irrespective of age,
ethnicity or income. Our mission is to provide an outlet for beauty
that transcends all
barriers by providing the highest quality at the lowest prices."
Tena hair factory