2, Proofsare usually generated within 2-3 business days after placing anorder. Nothing is engraved without client approval.
3, All awards start blank. Ifyou see a specific design you like please advise and discuss withyour artist before proof approval.
SamplePolicies
1, Customer should pay thesample fee and freight,
2, Usually sample fee can bededucted if order gets /confirm/ied.
Issues:
1, ProductionTime
Standard productiontime | Standard production time is5-7 business days upon our receipt of customers, approval. Inaddition, we offer rush service of 1, 2 or 3 business daysproduction for all of our crystal awards and crystal trophies. Wecan meet pressing deadlines requested by customers. |
Rush OrderProduction | No Problem for a pressingdeadline |
My Production time can be 1/2of standard production time | |
Rush production charges coverour cost of delivering award components to our production facility,overtime salaries for fabricating and engraving an item within thedeadline provided by the customer. Rush production charges do notcover shipping cost to the customer. Shipping charges are added tothe order total and are in excess of rush production charges.Please note that production rush fee is not refundable. | |
To Purchase RushProduction Order, Please contact 86-0579- 85400082directly. | |
If you have furtherproduction questions, feel free to contact our customer service at86-15088283073 | |
2,Shipping
Courier Express(Befit for those weight under 80kgs usually) | Sample or small order shoulduse this. For example, the customs clearance fee by sea shipping inAustralia is expensive, so dozens of pcs to Australia should usethis or |
Air cargoshipping | Those orderurgently |
The weight is more than80kgs, | |
Seashipping | Not urgent |
Big quantity |
3,Problems
A, order can’t be cancelledif order started,
B, the extra fee will becovered by customers if the logo needs be changed duringproduction.
C, If there is breakagebecause of the shipping, the products can be re-made for free, butthe shipping charge will be covered by clients
