China Courier Service Corporation (CCSC) is a 100% State PostBureau-owned subsidiary, which mainly operates domestic andinternational EMS services and is the largest provider in China’sexpress service industry currently. Since its beginning in 1980,the EMS service has witnessed continuously growing volume andcategories as well as improving quality. Holding the corephilosophy of “Whole heartedness, rapidness and global reach” atall times, the company strives to meet the customer demands at allrounds by reorganizing production, opening new services andspeeding up mail delivery; the company also tries its best toextend the service depth and improve the service level by enhancingthe comprehensive producing capacity and facilitatinginformatization.
Depending on the special advantage of China Post and its ownefforts, China EMS has established a continuously growing network,which links the world, covers the whole nation and connects ruralareas with cities. The network now reaches over 200 countries andregions and up to 2000 domestic cities. The company now employsover 20,000 professional courier staff and more than 15,000specialized courier collection and delivery vehicles. With the helpof China Postal Airlines, the company has established an “overnightflight” concentration and distribution network with Shanghai as thehub, which helps fulfill next-day delivery in over 200 cities inChina. The company has also established an information platformcovering 318 domestic cities, more than 200 processing centersnationwide, among which the over 20,000?????? Shanghai EMSProcessing Center, the 30,000?????? Beijing center and 37,000??????Guangzhou center have begun to run
Facing the drastic market competition and growing socialdemands, the company is engaged in optimizing its service modes,quality, depth and level, which paves the way for its furtherdevelopment. The company now opens many high-end products likedomestic “next-morning delivery”, “next-day delivery”,international “time-certain delivery” and so on. The company alsoprovides value-added services like “collection on delivery”, “paidby addressee”, “agent customs clearance” and so on. By adoptinghigh technology, the company now has a 4 in 1 around-the-clockreal-time track and trace system including its own website(www.ems.com.cn), short message (10665185), call center (11185) andretail counter. The system has now been connected with the UPUsystem, which could facilitate global EMS track and trace. Thecompany has also equipped advanced e-scanning system in over 300major cities and automatic sorting machines and GPS systems in themain processing centers. All these will contribute to thesustainable development of China EMS.
